Front Desk Receptionist and Customer Service Representative
2.
4 Dundee, MI Dundee, MI Full-time Full-time $17 - $18 an hour $17 - $18 an hour 6 days ago 6 days ago 6 days ago Job Title:
Front Desk Receptionist and Customer Service Representative Location:
Dundee, MI Job Type:
Full Time About Us:
Mitchell Equipment Corporation is a manufacturer of railroad equipment that prides itself on providing top-quality products and exceptional customer service.
We are currently seeking a dedicated and enthusiastic Front Desk Receptionist and Customer Service Representative to join our team.
Job Description:
Position Overview:
As a Front Desk Receptionist and Customer Service Representative at Mitchell Equipment Corporation, you will be the first point of contact for our valued customers and guests.
Your role will be diverse and encompass various responsibilities, including front desk reception duties, phone handling, assisting customers with parts pricing inquiries, calculating costing for parts, and providing support to the bookkeeping department with light accounting tasks.
Key
Responsibilities:
Front Desk Receptionist:
Welcome and greet customers and visitors in a friendly and professional manner.
Manage the reception area, ensuring it is clean and organized.
Answer and direct incoming phone calls promptly and accurately.
Handle customer inquiries and provide information about our products and services.
Assist with administrative tasks, such as scheduling appointments and managing office supplies.
Customer Service Representative:
Record customer requests for parts pricing and product information.
Calculate costing for parts based on company pricing guidelines.
Prepare and provide accurate quotes to customers.
Ensure timely and courteous follow-up with customers to answer questions and address concerns.
Maintain customer records and communication history in our CRM system.
Accounting Support:
Assist the bookkeeper with light accounting duties, such as data entry and invoice processing.
Reconcile financial transactions and assist in the preparation of financial reports.
Collaborate with the accounting team to maintain accurate and organized financial records.
Qualifications:
High school diploma or equivalent; additional education or training in customer service or accounting is a plus.
Previous experience in a customer service or receptionist role is preferred.
Strong communication and interpersonal skills.
Proficiency in using office software and basic accounting software (e.
g.
, Microsoft Office, QuickBooks).
Excellent organizational and multitasking abilities.
Attention to detail and a commitment to accuracy.
Benefits:
Competitive salary Health, dental, vision, and retirement program Opportunities for professional growth and development Friendly and supportive work environment Paid time off How to Apply:
If you are enthusiastic about providing exceptional customer service and are ready to take on a diverse range of responsibilities, we encourage you to apply.
Please attach your resume and a cover letter outlining your qualifications and why you are a great fit for this role.
Mitchell Equipment Corporation is an equal opportunity employer.
We welcome and encourage candidates of all backgrounds to apply.
Application Deadline:
One week We look forward to welcoming a dedicated Front Desk Receptionist and Customer Service Representative to our team at Mitchell Equipment Corporation.
Job Type:
Full-time Pay:
$17.
00 - $18.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift
Experience:
Customer service:
1 year (Preferred) Work Location:
In person Position Overview:
As a Front Desk Receptionist and Customer Service Representative at Mitchell Equipment Corporation, you will be the first point of contact for our valued customers and guests.
Your role will be diverse and encompass various responsibilities, including front desk reception duties, phone handling, assisting customers with parts pricing inquiries, calculating costing for parts, and providing support to the bookkeeping department with light accounting tasks.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
4 Dundee, MI Dundee, MI Full-time Full-time $17 - $18 an hour $17 - $18 an hour 6 days ago 6 days ago 6 days ago Job Title:
Front Desk Receptionist and Customer Service Representative Location:
Dundee, MI Job Type:
Full Time About Us:
Mitchell Equipment Corporation is a manufacturer of railroad equipment that prides itself on providing top-quality products and exceptional customer service.
We are currently seeking a dedicated and enthusiastic Front Desk Receptionist and Customer Service Representative to join our team.
Job Description:
Position Overview:
As a Front Desk Receptionist and Customer Service Representative at Mitchell Equipment Corporation, you will be the first point of contact for our valued customers and guests.
Your role will be diverse and encompass various responsibilities, including front desk reception duties, phone handling, assisting customers with parts pricing inquiries, calculating costing for parts, and providing support to the bookkeeping department with light accounting tasks.
Key
Responsibilities:
Front Desk Receptionist:
Welcome and greet customers and visitors in a friendly and professional manner.
Manage the reception area, ensuring it is clean and organized.
Answer and direct incoming phone calls promptly and accurately.
Handle customer inquiries and provide information about our products and services.
Assist with administrative tasks, such as scheduling appointments and managing office supplies.
Customer Service Representative:
Record customer requests for parts pricing and product information.
Calculate costing for parts based on company pricing guidelines.
Prepare and provide accurate quotes to customers.
Ensure timely and courteous follow-up with customers to answer questions and address concerns.
Maintain customer records and communication history in our CRM system.
Accounting Support:
Assist the bookkeeper with light accounting duties, such as data entry and invoice processing.
Reconcile financial transactions and assist in the preparation of financial reports.
Collaborate with the accounting team to maintain accurate and organized financial records.
Qualifications:
High school diploma or equivalent; additional education or training in customer service or accounting is a plus.
Previous experience in a customer service or receptionist role is preferred.
Strong communication and interpersonal skills.
Proficiency in using office software and basic accounting software (e.
g.
, Microsoft Office, QuickBooks).
Excellent organizational and multitasking abilities.
Attention to detail and a commitment to accuracy.
Benefits:
Competitive salary Health, dental, vision, and retirement program Opportunities for professional growth and development Friendly and supportive work environment Paid time off How to Apply:
If you are enthusiastic about providing exceptional customer service and are ready to take on a diverse range of responsibilities, we encourage you to apply.
Please attach your resume and a cover letter outlining your qualifications and why you are a great fit for this role.
Mitchell Equipment Corporation is an equal opportunity employer.
We welcome and encourage candidates of all backgrounds to apply.
Application Deadline:
One week We look forward to welcoming a dedicated Front Desk Receptionist and Customer Service Representative to our team at Mitchell Equipment Corporation.
Job Type:
Full-time Pay:
$17.
00 - $18.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift
Experience:
Customer service:
1 year (Preferred) Work Location:
In person Position Overview:
As a Front Desk Receptionist and Customer Service Representative at Mitchell Equipment Corporation, you will be the first point of contact for our valued customers and guests.
Your role will be diverse and encompass various responsibilities, including front desk reception duties, phone handling, assisting customers with parts pricing inquiries, calculating costing for parts, and providing support to the bookkeeping department with light accounting tasks.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
